• + How do we join Club Rewards?

    The scheme has now been closed. As of the 1st February 2019 you will no longer be able to earn reward points when you place an order.

  • + How long is our rewards membership valid for?

    Your Club Rewards Points will stay valid until 31st April 2019. You must redeem your outstanding points before them or you will lose them.

  • + How does my club earn Club Rewards points?

    The scheme has now been closed. As of the 1st February 2019 you will no longer be able to earn reward points when you place an order.

  • + Can we give Club Rewards points to another club?

    No, there are strictly no transfers. You can only use your points for your club or team.

  • + How do we know how many Club Rewards points we’ve earned?

    Your account dashboard shows how many Club Rewards points your club has earned. Or how many you have left if you’ve already spent some of them.

  • + What can we spend our rewards points on?

    Our online Club Rewards shop showcases everything you can buy using rewards points, and shows how many points you need for each item. You can only spend points on what’s available in the Club Rewards shop. Unfortunately, we can’t accept individual requests for items not included in the Club Rewards shop.

  • + How do we spend our rewards points?

    Once your club’s collected enough points, you can select the item(s) you’d like to order from our Club Rewards shop and follow the simple steps online. If it’s something we hold in stock, we’ll organise delivery.

  • + What happens if we don’t spend our Club Rewards points?

    As long as you keep your club’s Genesis Teamwear account active by ordering something through it at least every 12 months, your Club Rewards points will be there for you to use.

    The scheme will close on the 31st April 2019 so you should redeem your points before then.

  • + How long does the Club Rewards programme run for?

    The scheme will close on the 31st April 2019.
    You will no longer be able to earn rewards points when placing an order as of 1st February 2019.